Custraxx

AI-Powered Customer
Support That Actually Works

Currently in beta. Apply now for exclusive early access to our AI-powered customer support platform and reduce your support load by 60%.

Continuous Learning

Analyzes conversations to identify knowledge gaps and suggest new Q&A pairs, creating a self-improving AI.

Data Privacy First

Enterprise-grade security with complete control over your data and customer interactions.

Unified Knowledge

Ingest content from websites or add it manually to build a single, reliable source of truth for your AI.

Browser Actions

Allow your AI to perform actions in a web browser like filling forms or navigating to assist users directly.

A Smarter Foundation

Your Single Source of Truth

Stop the endless search through scattered files and websites. Custraxx automatically learns from your company manuals and online content to build a single, reliable source of truth.

Knowledge Base Management Screenshot

Unified Knowledge Base Management

Easily build and maintain your Agent knowledge. Crawl entire websites to automatically ingest content, or manually add specific Q&A pairs. Our admin panel gives you full control to edit, delete, and refine the information your Agent uses, ensuring it's always up-to-date.

Intelligent Automation

Streamline Your Support Workflow

Let Custraxx handle the frontline. When human expertise is needed, Custraxx ensures a flawless transition. Conversations are automatically analyzed and ticketed, so your team can focus on what matters most.

Ticket Management Screenshot

Seamless Human Handoff

Our system automatically creates support tickets when it detects a situation requiring human intervention. Tickets are organized into clear queues for 'Needs Review' and 'Live Escalations', giving your team full context to resolve issues faster.

Data-Driven Decisions

Understand Your Customer Conversations

Go beyond just answering questions. With powerful analytics, you can track conversation volume, monitor user satisfaction, and identify common issues to proactively improve your customer experience.

Dashboard Analytics Screenshot

Gain Insights at a Glance

Our central dashboard provides a real-time overview of your support operations. Track key metrics like conversation volume, user satisfaction, and agent performance to make informed, data-driven decisions that enhance your support strategy.

Stop Answering the Same Questions

Free up your support team and provide instant, 24/7 self-serve help to your customers.

Frequently Asked Questions

Have questions? We have answers.

Ready to Get Started?

Apply for our exclusive beta program today and revolutionize your customer support experience.